Privacy Policy
1. Privacy & confidential handling
Decoration BV respects the privacy of all users of its website and ensures that the personal information you provide is treated carefully and confidentially. We use your data to process orders correctly, manage your account and improve our services. In addition, we only use your data when there is a valid legal basis, such as your consent, the execution of an agreement or a legal obligation. Decoration BV does not sell your personal data to third parties and only shares it with parties involved in processing your order, handling payments, shipping, improving the website or managing email communication.
2. Use of collected data
Decoration BV uses the collected data to provide its customers with the following services:
2.1 Orders
When you place an order, we require your name, email address, delivery address, phone number, payment details and order data to process your order, arrange delivery and keep you informed about its progress. These data are stored within our PrestaShop system and linked to your order.
2.2 Personalizing your shopping experience
To make shopping at Decoration BV as pleasant as possible, we store – with your consent or based on your use of our webshop – information about your account, orders and preferences. This allows us to improve the website and make your experience more personal and user-friendly.
2.3 Email communication
We use your email address to inform you about your order, your account and, where applicable, newsletters, campaigns, offers and automated emails via Klaviyo. This may occur when you sign up via a form or when you become a customer through a purchase, where permitted by law. You can unsubscribe at any time via the link at the bottom of each email.
2.4 Your account (secure storage)
When you create an account or place an order, we may store your data on a secure server. You can then use a username and password so that your personal data, delivery details, order history and other account-related information are saved for future use.
2.5 Improving our website
We use data about website usage to improve our webshop and services. We use tools such as Google Analytics, Microsoft Clarity and Google Tag Manager to gain insight into visitor behavior, page views and interactions.
2.6 Reviews
When you write a review through our PrestaShop review module, we process the data you provide. You can choose whether your name or other personal data are visible. We reserve the right to remove reviews that do not meet our guidelines.
2.7 Promotions and contests
When you participate in promotions or contests, we may process your name, address and email address. These data are used to manage the promotion, contact winners and analyze marketing effectiveness.
3. Decoration does not sell your data
Decoration BV does not sell your data. We only share your personal data with third parties when necessary for processing your order, running the webshop, marketing activities with consent or legal obligations. This includes Mollie (payments), shipping partners such as PostNL, DHL, UPS and Bpost, Klaviyo (email marketing) and analytics/advertising tools such as Google Analytics, Meta Pixel and Microsoft Clarity.
4. Cookies
We use cookies and similar technologies to ensure proper functioning of the webshop, analyze website usage and optimize marketing campaigns. Through Google Tag Manager, tools such as Google Analytics, Meta Pixel and Microsoft Clarity are loaded. Embedded YouTube videos may also place cookies. You can manage your preferences via the cookie banner.
4.1 What is a cookie?
A cookie is a small text file stored on your device when visiting a website. The stored information can be sent back to our servers or those of third parties during subsequent visits.
4.2 Use of permanent cookies
Permanent cookies allow us to recognize you during future visits and remember your preferences and settings.
4.3 Session cookies
Session cookies ensure that the webshop functions properly, such as maintaining your shopping cart during your visit.
These cookies usually expire at the end of your session or after a short period of inactivity.
4.4 Social networks and external content
Our website may include third-party content such as YouTube videos or Meta tracking pixels. These parties may place cookies and process personal data.
4.5 Deleting cookies
You can delete or block cookies via your browser settings. Please note that this may affect the functionality of the website.
5. Questions & contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact Decoration BV via info@decoration-for-interior.com or +31 655 69 55 23.